- Effective Date:
- December 31, 2019
- Last Reviewed:
- May 4, 2022
- Last Modified:
- May 4, 2022
Contact
dataprivacy@redwingshoes.com
for archived policies.
WE RESPECT YOUR PRIVACY.
Red Wing Shoe Company, Inc. and its subsidiaries ("Red Wing," "we," or "us")
respect your privacy and are committed to protecting your information. This Privacy Policy describes how we
collect, use, and share the information we obtain through the redwingsshoes.com website and any other
website where this Privacy Policy is
posted or linked (collectively, this "Website"), as well as other information we might
collect
or obtain relating to you. This Privacy Policy also describes your choices and rights in relation to such
information.
California Notice of Collection of Personal Information: Red Wing Shoe
Company,
Inc.
collects the categories of Personal Information listed in the "Categories of Personal
Information
Collected"
section below. As further described in
the "We Use Personal Information for Legitimate Business Purposes" section below, we collect
this
information in
order
to best serve you and conduct our business. To learn more about your California privacy rights,
please
scroll
down to
the "California Privacy Rights" section.
WE COLLECT PERSONAL INFORMATION FROM AND ABOUT YOU.
We collect and obtain information that identifies, relates to, describes, references, is
reasonably
capable
of
being associated with, or could reasonably be linked, directly or indirectly, with a particular
consumer,
household,
or device ("Personal Information").
Personal Information collected directly from you: We may collect certain Personal
Information
directly
from you. For example, when you buy shoes, apparel, or accessories from us, you may provide some
of your
Personal Information
to us (e.g., your name, shoe or apparel sizes, your postal address, your email address, and your
phone
number).
We may
also collect Personal Information directly from you when you fill out a form on this Website or
otherwise
post
or
disclose any information on this Website.
Personal Information collected automatically: When you visit and interact with this
Website, we
may
collect information regarding your browser and device, such as your browser type and version, IP
address,
the
date(s) and time(s) of
your visit(s) to this Website, the webpage that you visited immediately prior to visiting this
Website,
and
information collected through cookies and other similar technologies (as described below).
Collection of
this
information
helps us to understand you better and, in some cases, provides us direction on what products may
be of
most
interest to
you. Additionally, we may collect general location information, which helps us offer features
like
locating
your
nearest Red Wing Shoes® store. We do not collect, and we ask that you not send us, sensitive
personal
information, such as
social security numbers or information related to racial or ethnic origin, religion, sexual
orientation,
or
health.
WE USE COOKIES AND OTHER SIMILAR TECHNOLOGIES.
We and our service providers or business partners may use cookies (i.e., small text files that
are stored
on
your
device when you visit a website) and other similar technologies, such as pixel tags or web
beacons, to
gather
information when you visit and interact with this Website. Among other things, cookies and other
similar
technologies enable us
and other parties to record information about your browser and device, record information about
your
preferences
and
browsing habits, personalize your online experience, and measure the effectiveness of our
marketing
campaigns.
Most browsers are set to automatically accept cookies. However, if you do not want information to
be
collected
from your device by cookies, most browsers have a setting that allows you to decline the use of
cookies.
Please
note that
some features of this Website may not work properly if you decline the use of cookies.
WE USE PERSONAL INFORMATION FOR LEGITIMATE BUSINESS PURPOSES.
We use the Personal Information we collect or otherwise obtain for the following purposes:
- To fulfill or meet the reason you provided the information. For example, if you share your
name and
contact
information to request a price quote or ask a question about our products or services, we
will use
that
Personal Information to respond to your inquiry. Similarly, if you provide your Personal
Information
to
purchase a
product or service, we will use that information to process your payment and facilitate
delivery. We
may
also save your
information to facilitate new product orders, process returns, or inform you of any recall.
- To provide, support, personalize, and develop this Website as well as our products and
services.
- To create, maintain, customize, and secure your account with us.
- To process your requests, purchases, transactions, and payments and prevent transactional
fraud.
- To provide you with support and to respond to your inquiries, including to investigate and
address
your
concerns and monitor and improve our responses.
- To personalize your online experience and to deliver content and product and service
offerings
relevant
to
your interests, including targeted offers and ads through this Website, third-party sites,
and via
email
or
text message.
- To help maintain the safety, security, and integrity of this Website as well as our products
and
services,
databases and other technology assets, and business.
- For testing, research, analysis, and product development, including to develop and improve
this
Website
and
our products and services.
- To respond to law enforcement requests and as required by applicable law, court order, or
governmental
regulations.
- To fulfill any other purpose for which you provide it.
We will not collect additional categories of Personal Information or use the Personal Information
we
collected
for materially different, unrelated, or incompatible purposes without notifying you.
Applicable law in certain jurisdictions requires us to set out the "legal basis" that we rely on
to
collect
and
use your Personal Information. Where applicable, the legal bases upon which we rely in order to
collect
and
use
your
Personal Information are as follows:
- Consent. We may collect, use, and share your Personal Information on the basis of the
consent that
you
provide us at the point of information collection or disclosure. You have the right to
revoke your
consent
at any time.
- Performance of a contract. We will collect and use certain Personal Information in order to
provide
you
with
the products and services that you request.
- Compliance with a legal obligation. We will collect, use, share, and retain your Personal
Information if
necessary for us to comply with a legal obligation arising under an applicable law to which
we are
subject.
- Legitimate interests. We may collect and use your Personal Information to the extent
necessary to
carry
out
our legitimate interests (or those of a third party), provided that such interests do not
outweigh
your
interests or fundamental rights and freedoms.
WE SHARE PERSONAL INFORMATION FOR LEGITIMATE BUSINESS PURPOSES.
We may share your Personal Information for legitimate business purposes with the following
categories
third
parties:
- Our service providers. We share your Personal Information with third parties that provide
services
to us
or
to whom we outsource certain services, such as website/system/data hosting, management, and
support
and
data
analysis
services (subject to binding contractual obligations and restrictions on the use of the
information
for
any
purpose
other than carrying out the services that they are performing for us).
- Our business partners. We may share your Personal Information with third parties that we
partner
with to
provide services or other offerings to you.
- Competent governmental, regulatory, and public authorities. We may share your Personal
Information
with
government and law enforcement authorities, in each case to comply with legal or regulatory
obligations
or
requests.
- Relevant third parties as part of a corporate transaction. In the event of a reorganization,
merger,
sale,
joint venture, assignment, transfer, or other disposition of all or any portion of our
business,
assets,
or
stock
(including in connection with a bankruptcy or similar proceeding), we may disclose or
transfer your
Personal
Information to certain third parties, such as the acquiring entity and its advisers.
- Other third parties. We may share your Personal Information with other third parties when
directed
by
you.
Additionally, we will share your Personal Information as necessary or appropriate to: (a)
comply
with
applicable law; (b) enforce our terms and conditions; (c) protect our operations; (d)
protect our
rights,
privacy, safety,
or property, and/or those of you or others; and (e) allow us to pursue available remedies or
limit
damages
that we may
sustain.
YOUR RIGHTS AND CHOICES.
Depending on your country (or U.S. state of residence), you may have a number of rights in
relation to
your
Personal Information, including the right to:
- Request access to, or copies of, your Personal Information, together with details about our
handling
of
such
information.
- Request that we update the Personal Information we hold about you or correct such
information if it
is
inaccurate or incomplete.
- Restrict the way in which we use your Personal Information (e.g., if we have no legal right
to keep
using
it) or limit our use of your Personal Information (e.g., if your Personal Information is
inaccurate
or
unlawfully held).
- Object to our use of your Personal Information.
- Withdraw the consent that you have given us to collect and use your Personal Information
(where we
collect
and use your Personal Information on the basis of your consent).
- Request that we delete the Personal Information we hold about you (subject to certain
exceptions
prescribed
by law).
- Lodge a complaint with the appropriate authority in your place of residence regarding our
handling
of
your
Personal Information.
If you are interested in exercising one or more of the rights outlined above, you can contact us
through any of the methods described in the "Contact Information" section below. In order to
protect
your
privacy, we may require proof of your identity before we can act on your request. Where
applicable, we
will
use
the
requested information for verification purposes only.
Opt out of marketing communications: We may send you periodic promotional emails and/or
text
messages to
your mobile device, and we will obtain your consent to do so, where required by law. If you no
longer
wish
to
receive such
communications, you may opt out of such communications at any time by following the opt-out
instructions
included in any promotional email or text message you receive from us. Please note that even if
you opt
out
of
receiving
communications from us about new styles and Red Wing news, we may still send you administrative
and
transactional messages from
which you cannot opt out.
CALIFORNIA PRIVACY RIGHTS.
The California Consumer Privacy Act ("CCPA") provides certain legal rights for
California
residents. This section generally describes those rights and how you may exercise them in
connection
with
our
practices described in
this Privacy Policy. Please note that this section does not apply to: (a) publicly available
information
lawfully
made available by state or federal government records; or (b) deidentified or aggregated
consumer
information.
Categories of Personal Information Collected
We have collected the following categories of Personal Information from our consumers within the
last
twelve
(12)
months:
| Category |
Examples |
| Identifiers |
A real name, alias, postal address, unique personal identifier, online identifier,
Internet
Protocol
address, email address, account name, or other similar identifiers. |
| Personal information categories listed in the California Customer
Records
statute
(Cal.
Civ. Code § 1798.80(e)) |
A name, signature, physical characteristics or description (such as shoe or shirt
size),
address,
telephone number, bank account number, credit card number, debit card number, or any
other
financial
information.
Some personal information included in this category may overlap with other
categories.
|
| Protected classification characteristics under California or federal
law
|
Age (40 years or older), sex (including gender, gender identity, gender expression,
pregnancy or
childbirth and related medical conditions), and veteran or military status. |
| Commercial information |
Records of personal property, products or services purchased, obtained, or
considered, or
other
purchasing or consuming histories or tendencies. |
| Internet or other similar network activity |
Browsing history, search history, information on a consumer's interaction with a
website,
application, or advertisement.
|
| Geolocation data |
Physical location or movements. |
| Inferences drawn from other personal information |
Profile reflecting a person's preferences, characteristics, psychological trends,
predispositions,
behavior, attitudes, intelligence, abilities, and aptitudes. |
Categories of Sources of Personal Information
As described above in the "We Collect Personal Information From and About You" section, we
collect this
Personal
Information directly from you, through automated means, and from third parties.
Disclosures of Personal Information for a Business Purpose
In the preceding twelve (12) months, we have disclosed the following categories of Personal
Information
for a
Business Purpose:
- Identifiers
- California Customer Records personal information categories
- Protected classification characteristics under California or federal law
- Commercial information
- Internet or other similar network activity
- Geolocation data
- Inferences drawn from other personal information
We disclose your Personal Information for a business purpose to the following categories of third
parties:
Sales of Personal Information
In the preceding twelve (12) months, we have sold the following categories of Personal
Information:
- Identifiers
- California Customer Records personal information categories
- Protected classification characteristics under California or federal law
- Commercial information
- Internet or other similar network activity
- Geolocation data
- Inferences drawn from other personal information
We sell your Personal Information to the following categories of third parties:
- Data aggregators
- Marketing and advertising partners
Individual Rights and Requests
If you are a California resident, you have the following rights:
- Right to know and access: You have the right to request that we disclose the following
information
to
you
with respect to the Personal Information we have collected over the past twelve (12) months:
- California Customer Records personal information categories
-
- The categories of Personal Information we collected about you;
- The categories of sources for the Personal Information we collected about you;
- Our business or commercial purpose for collecting or selling that Personal
Information;
- The categories of third parties with whom we have shared that Personal Information;
- The specific pieces of Personal Information we collected about you (also called a
"data
portability
request"); and
- If we sold or disclosed your Personal Information for a business purpose, two
separate lists
disclosing:
-
- sales, identifying the Personal Information categories that each category of
recipient
purchased;
and
- disclosures for a business purpose, identifying the Personal Information
categories
that
each
category of recipient obtained.
- Right to delete: You have the right to request that we delete the Personal Information we
have
collected
about you, subject to certain exceptions.
To exercise the rights described above, you can either:
Only you, or someone legally authorized to act on your behalf, may submit a request related to
your
Personal
Information. You may also submit a request on behalf of your minor child.
Please note that we are not required to respond to your requests "to know" or access specific
pieces of
Personal
Information more than twice in any 12-month period.
Your request must:
- Provide sufficient information to allow us to reasonably verify you are the person about
whom we
collected
Personal Information or an authorized representative, which may include:
- For non-sensitive information with a low risk of harm: Matching at least two data
points you
provide
with information we hold.
- For sensitive information with a high risk of harm: Matching at least three pieces
of
Personal
Information you provide with Personal Information we hold.
- A signed declaration under penalty of perjury from you stating that you are the
consumer
whose
Personal
Information is the subject of the request.
- Describe your request with sufficient detail to allow us to properly understand, evaluate,
and
respond
to it.
An authorized agent may initiate a request on your behalf using the submission methods described
above.
As
part
of our verification process, we will require proof concerning their status as an authorized
agent, which
may
include
proof of their registration with the California Secretary of State to conduct business in
California
and/or
proof that
they have power of attorney in accordance with California probate law. We may also require you
to verify
your
identity
directly with us or directly confirm with us that you provided the agent with permission to
submit the
request.
We cannot respond to your request or provide you with Personal Information if we cannot verify
your
identity
(or
an agent's authority to make the request) and confirm the Personal Information relates to you.
Making a verifiable consumer request does not require you to create an account with us.
We will only use Personal Information provided in a request to verify the requestor's identity or
authority
to
make the request.
Our Response and Its Format
We endeavor to respond to a verifiable consumer request within forty-five (45) days of its
receipt. If we
require
more time, up to forty-five (45) additional days (or ninety (90) days total), we will inform you
of the
reason
and
extension period in writing.
We will deliver our written response by mail or electronically, at your option.
Any disclosures we provide will only cover the 12-month period preceding the verifiable consumer
request's
receipt date. The response we provide will also explain the reasons we cannot comply with a
request, if
applicable. For data
portability requests, we will select a format to provide your Personal Information that is
readily
useable
and
should allow you to transmit the information to another entity without hindrance.
We do not charge a fee to process or respond to your verifiable consumer request unless it is
excessive,
repetitive, or manifestly unfounded. If we determine the request warrants a fee, we will tell
you why we
made
that decision and
provide you with a cost estimate before completing your request.
We will not discriminate against you for exercising your rights under the CCPA. Specifically,
unless
permitted by
law, we will not:
- Deny you goods or services;
- Charge you different prices or rates for goods or services, including through granting
discounts or
other
benefits, or imposing penalties;
- Provide you a different level or quality of goods or services; or
- Suggest that you may receive a different price or rate for goods or services or a different
level or
quality
of goods or services.
Your Personal Information "Sales" Opt-Out and Opt-In Rights
Under the CCPA, some of the Personal Information disclosures described above may be considered a
"sale."
If
you
are a California resident who is 16 years of age or older, you have the right to direct us to
not "sell"
your
Personal
Information at any time. We do not "sell" the Personal Information of consumers we actually know
are
less
than
16 years of age, unless we receive affirmative authorization from the consumer who is at least
13 but
not
yet 16
years of age.
Consumers who opt in to Personal Information "sales" may opt out of future "sales" at any time.
To exercise your right to opt out, you may submit a request to us by visiting the following
link:
DO NOT SELL MY PERSONAL
INFORMATION.
An authorized agent may also use the link above to submit a request to opt out on your behalf if
you
provide
the
agent with signed permission to do so.
Once you make an opt-out request, we will wait at least twelve (12) months before asking you to
reauthorize
Personal Information "sales." However, you may change your mind and opt back in to Personal
Information
"sales"
at any
time by:
You do not need to create an account with us to exercise your opt-out rights.
We will only use Personal Information provided in an opt-out request to review and comply with
the
request.
WE PROTECT YOUR PERSONAL INFORMATION.
We work hard to protect the personal information under our control from unauthorized access,
alteration,
disclosure, or destruction. For example, we use encryption to keep your information private
while in
transit. We
audit our
information collection, storage, and processing practices, including physical security measures,
to
prevent
unauthorized
access to our systems. We restrict access to Personal Information to Red Wing Shoe Company, Inc.
employees,
contractors,
agents, service providers, and select advertising and marketing partners. Anyone with this
access is
subject
to
strict
contractual confidentiality obligations and may be disciplined or terminated if they fail to
meet these
obligations.
Unfortunately, however, the transmission of information via the Internet is not completely
secure.
Although
we do
our best to protect your Personal Information, we cannot guarantee the security of your Personal
Information
transmitted to this Website. Any transmission of Personal Information is at your own risk. We
are not
responsible for
circumvention of any privacy settings or security measures contained on this Website.
We will retain your Personal Information only as long as necessary to fulfill the purposes
outlined in
this
Privacy Policy, unless a longer retention period is required or allowed under law.
WE MAY TRANSFER YOUR PERSONAL INFORMATION TO OTHER COUNTRIES.
Our use and handling of your Personal Information may result in the transfer of such information
to other
countries or regions, including those with data protection and privacy laws that differ from
those in
your
country of
residence. By using this Website and providing us with your Personal Information, you are
acknowledging
that
your Personal
Information may be transferred to countries outside of your country of residence, including to
the
United
States. Where
applicable, we will ensure that appropriate safeguards are in place to protect your Personal
Information.
You
may request
details of the mechanism under which your Personal Information is transferred outside of your
country of
residence by
contacting us as set forth in the "Contact Information" section below.
WE MAY LINK TO THIRD-PARTY WEBSITES.
This Privacy Policy does not address, and we are not responsible for, the information handling or
privacy
practices of any third parties, including those that operate websites to which this Website
links. The
inclusion
of a link on
this Website does not imply that we endorse the practices of the linked website.
CHILDREN'S PRIVACY.
This Website is not designed for or intentionally targeted at children under the age of 13, and
we do not
knowingly collect Personal Information from children under the age of 13. If we become aware
that we
have
received
Personal Information from an individual under the age of 13, we will take reasonable steps to
delete
such
information
from our records. If you are a parent or legal guardian of a child under the age of 13 and
believe that
we
might
have
Personal Information relating to your child, please contact us at dataprivacy@redwingshoes.com
or 1-800-261-0326.
THIS PRIVACY POLICY MAY CHANGE.
We may change this Privacy Policy from time to time. We will not reduce your rights without your
explicit consent. We will indicate the date the last changes were published, and we will offer access to archived versions for your review. If changes are significant, we will provide you a prominent notice. Your continued use of this Website following the posting of changes constitutes your acceptance of such changes.
CONTACT INFORMATION.
If you have any questions or comments about this Privacy Policy, Red Wing Shoe Company, Inc.'s
information handling practices, or your choices and rights, or if you wish to exercise your rights under any applicable law, please do not hesitate to contact us at:
Phone: 1-800-261-0326
Website: https://redwingshoes.com/customer-service
Email: dataprivacy@redwingshoes.com
Postal Address:
Red Wing Shoe Company, Inc.
Attn: DATA PRIVACY DEPARTMENT
314 Main Street, Red Wing, MN 55066